DUCTED GAS HEATING COMMON ISSUES AND PROBLEMS

Service calls can often be avoided! If you feel your ducted heater is not operating properly, please check these possible causes first:

Troubleshooting common Ducted heating problems / faults:

• Switch power ON/OFF to reset the heater, and ensure the circuit breaker has not been tripped
• Check the gas supply and pilot light is turned ON
• Check the batteries in a Thermostat and Ensure Manual mode is Enabled
• Check that minimum of 7 outlets are fully open
• Make sure the filter in the return air is clean

CENTRAL DUCTED HEATING COMMON ISSUES AND PROBLEMS

• My ducted heating won’t turn on / not turning on
• Heater blowing cold air / no warm air
• The Heater has a blank screen on a wall controller / keypad
• An error message is appearing on a wall controller / thermostat
• Ducted heater tripping the power / safety switch / Fuse
• There is no air coming out of some vents
• My heater creating a burning smell / smoke coming out of the vents
• Ducted heating is very noisy / making a strange noise
• The fan is running continuously on Ducted heating

All the above problems are a clear indication that your Ducted Gas Heating system is in need of service or repairs.

At REPAIR Heating & Cooling Our licenced and experienced Technicians will be able to determine what caused the problem and will help you to get it repaired as soon as possible.

WHAT IS NORMAL OPERATION OF DUCTED HEATER?

Startup

1. Ensure the gas isolation valve at the heater is turned on.
2. Turn the Thermostat to the ON position.
3. Set the Thermostat to above room temperature.
4. The heater is now in automatic mode. After a short period of time, the room fan will commence blowing warm air through the vents.
5. Set the room thermostat to the desired temperature. When the Set room temperature is reached the burners will turn off. The room fan will continue to run (about 2 minutes ) to extract all the heat from the heat exchanger.

If you’ve noticed that it takes Heater too long to Startup, or it’s blowing cold air only - might be there is a problem and it’s a good idea to get it checked by a Licenced Technician.

At REPAIR Heating & Cooling, we aim to achieve the most positive result in helping our customers, that is why we stock common spare parts for all major Brands BRIVIS, BONAIRE, VULCAN, BRAEMAR and we can complete service & repairs on the same day.

OUR WARRANTY ON GAS DUCTED HEATING SYSTEM REPAIRS

To provide the best possible result on Ducted heating Repairs we use only Genuine components, all Spare parts are covered by the manufacturer's 12 Months Warranty and Our Labour carries a 12 Months Warranty as well.

WE SERVICE AND REPAIR ALL MAJOR HEATING & COOLING BRANDS

Brivis Bonaire Braemar Coolair Breezair CoolBreeze service and repair

Why our Customers choose us

FREQUENTLY ASKED QUESTIONS - FAQ :

Q. How often should the heater be serviced?
A. All manufacturers recommend the heater is serviced every 2-3 years to ensure it operates at peak efficiency

Q. Why burning smell coming from the heater?
A. There could be several reasons. If you're using your heater for the first time in a while it could be just dust that has accumulated over the months and now burning off by the furnace. This smell should disappear quickly, but If the smell does not go away in a short time, It’s an indication that the unit requires the attention of a Licensed Technician.

Q. How much does it cost to run my heater?
A. The cost of running a heater varies depending on the design of your house, i.e. window coverings, insulation, floor coverings, ceiling height, outlet/return air location, and running time.

Q. There is no air coming out of some of the vents.
A. Most likely that this is a ductwork-related issue, especially if you have zoning. Check ducts for any blockage or damage.

Q. How can I reduce the running cost of my heater?
A. Cost can be reduced in the following ways: Turn the heater off when heating is not required. Install insulation in the ceiling and walls. Seal gaps around doorways and windows. Make sure the return air and optional filter are clean. Reduce the “set” temperature.

Q. Can a filter be fitted to my return air?
A. Yes, but - ensure the existing grille is compatible with airflow requirements. In most cases, a larger grille must be installed to compensate for airflow restriction

HOW MUCH IT COSTS TO REPAIR A DUCTED HEATING IN MELBOURNE ?

We do not charge a "CALL OUT" fee.

We are committed to providing a quick and efficient solution for every customer at every job.

If the issue is minor and it can be fixed within 1h without spare parts - our visit will cost you only $300 incl GST.

*** FREE Carbon monoxide (CO) check and Gas leak test with any Service / Repair booking.

*** Cost of parts and extra labour - not included in the basic price. Offer available in Western and Northern suburbs of Melbourne only.